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Repeat Prescription Advice. Billingshurst SurgeryRepeat Prescriptions

Living in a rural area we are able to offer a prescription dispensing services to all our patients who live more than one mile from a chemist.

Dispensary opening times: Monday to Friday 8.00 am to 6.30 pm for collection of pre-ordered prescriptions.

To obtain a repeat prescription of regular medication, either :

  • Take or send your request to the surgery.
  • Telephone the surgery between 9.00am and 1.00pm Monday to Friday on 01403 784821
  • Order online using the Online prescription form 

There are four bank holidays scheduled over eleven days at the end of April and early May. It would be greatly appreciated by the Dispensary Team if you could take this into consideration when ordering repeat prescriptions, allowing plenty of time for us to dispense during this busy time.  The earlier you can submit your prescription request the better.

Please remember:

  • All repeat prescription requests take 2 working days.
  • You may have to come in and see the doctor before the medication is issued, so make sure you order your medication in good time.
  • Online requests are picked up until 1 pm. (Any request made after this time will be actioned the following working day). Please leave TWO WORKING days between ordering repeat medication and its collection. 
  • Any medication order placed after 1.00pm will be counted as being ordered on the next working day (Monday - Friday) and will be processed accordingly. Medication ordered via the internet after 1.00 pm on Friday will be processed on Monday morning and will therefore be ready for collection on Wednesday.
  • All requests are acknowledged by an automated message.
  • We will only issue 1 month's medication at a time. If you have a very special, one off, reason for asking for more than a month's supply please provide details as this will have to be approved by your GP.
  • Repeat prescriptions for HRT or the contraceptive pill will be provided by the nurse after health checks are made. If you run out before you can get an appointment you can order a 1 month emergency supply. 
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